When one of those irritating council issues arises, it is usually unforeseen, and the same goes for emergencies where time might be of the essence.
The worst thing that can happen is landing up in one of these situations and not having the relevant numbers at hand to call for assistance. Trying to find a number on Google might prove difficult since you might be strapped for time.
Our friends on the Helderkruin Neighbourhood Whatsapp group have compiled a list of emergency and helpful numbers that we advise you print out and paste somewhere where the whole family can access it.
Kindly take particular note of the details for the logging of City of Johannesburg council issues with the different departments. Ensure you get a reference number for any issue(s) you log with the City for tracking purposes.
• Billing and Disconnections
– Please go to the Thuso House, Jorrisen St, Braamfontein Revenue Centre, or the Reuven Centre, City Power, Herronmere St, Booysens, or Eureka House, Marlborough and Rosettenville RDS Springfield. These offices are open from Monday to Friday from 8am to 3.30pm and on Saturdays from 8am to 12.30pm.
• Water (leaks, meters, sewerage)
– Log via email to customer@jwater.co.za, or call 011 688 1619
• Electricity (outages, street lights, smart meters)
–- Log online at citypower.mobi or use the new City Power App
• Roads (potholes, street signs, sidewalks, storm water)
– Log via email to hotline@jra.org.za or use the JRA app
• Pikitup
– Call either the Southdale depot on 087 357 1277 or the call centre on 011 375 5555
• City Parks
– Call either 011 712 6600, or 011 435 4727, or the call centre on 011 375 5555
(choose option 0 for fallen trees)
• JMPD for noise pollution and traffic offences 011 758 9620
• Bylaw enforcement on illegal dumping 082 779 1361
• Emergency services 011 375 5911
• Traffic light outages 082 827 8250
Do you perhaps have more information pertaining to this story? Email us at roodepoortrecord@caxton.co.za (remember to include your contact details) or phone us on 011 955 1130.
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