UPDATE: Doppio Zero say insects at restaurant were beetles and not cockroaches
SANDTON - Another food scandal has hit South Africa, this time at a Sandton eatery.
UPDATE: 6 June 2015, 3pm – Doppio Zero South Africa Head Office have released a statement on their Facebook Page regarding the incident. It can only be found in the comments of the complaint which is under ‘posts to page’
It stated that Doppio Zero are taking the complaint extremely seriously. “We ensure hygiene and food safety are our top priority and have our restaurants inspected bi-weekly by pest control. We would like to assure the public that this is not a kitchen issue at all.”
Director of Operations at Doppio Zero’s head office, Ivan Walsh said, “The incident has been bought to our attention and was addressed while the customer was still there and we have apologised to her. Her post was not removed from our Facebook page. Customer posts do not appear on the main page, they fall under the ‘Post to Pages’ tab.”
He went on to say that the beetles were not cockroaches, but are a garden variety beetle that is unfortunately found in the plants which are located outside the restaurant. “The insects are not kitchen or hygiene related. We are actively working to eradicate them.”
View the statement from the restaurant below:
UPDATE: 6 June 2015, 2pm – While the customer has yet to comment on the incident, a City Buzz reporter attempted to contact the Doppio Zero Sandton City branch, only to be told that the managers were ‘too busy’ to talk at the moment.
The head office was also unavailable for comment.
INITIAL REPORT: 6 June 2015, 12:30pm – Following a recent spate of hygiene issues from restaurants around the country, the latest food scandal occurred at the well-known Doppio Zero eatery at Sandton City.
A displeased customer posted pictures of cockroaches at her table and claimed that her post was deleted after she posted the pictures to the restaurant’s Facebook page.
You may also be interested in: Customer says his KFC twister is raw
View the post below:
City Buzz is awaiting comment from the restaurant. Updates to follow.
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