The City of Johannesburg is introducing new operating hours at all its customer service centres from 1 February.
City of Johannesburg’s Group Finance spokesperson, Kgamanyane Maphologela, said as part of the City’s Ten Point Plan of being a responsive government, the City will progressively extend operating hours, hopefully improving efficiency and customer service.
“We have listened to our customers and the extension of the operating hours is aligned to the needs of our customers,” Maphologela said.
See the list of the new operating hours applicable to each centre below:
Thuso House in Braamfotein:
- Monday, Tuesday, Thursday and Friday from 7.30am until 6pm
- Every Wednesday from 9am until 6pm
- Saturdays from 7.30am until 12.30pm.
Region A at the Midrand Customer Service Centre:
- Monday, Wednesday, Thursday and Friday from 7.30am until 3.30pm
- Every Tuesday from 9am until 3.30pm
- Every Saturday from 7.30am until 12.30pm.
Region B at the Randburg Customer Service Centre:
- Monday, Tuesday, Wednesday and Friday from 7.30am until 3.30pm
- Every Thursday from 9am until 3.30pm
- Every Saturday from 7.30am until 12.30pm
Region C at the Roodepoort Civic Centre and Florida Park:
- Monday, Wednesday, Thursday and Friday from 7.30am until 3.30pm
- Every Tuesday from 9am until 3.30pm
- Every Saturday from 7.30am until 12.30pm.
Region D at the Jabulani Customer Service Centre and Soweto:
- Monday, Tuesday, Wednesday and Friday from 7.30am until 3.30pm
- Every Thursday from 9am until 3.30pm
- Every Saturday from 7.30am untill 12.30pm.
Region E at the Sandton Customer Service Centre:
- Tuesday, Wednesday, Thursday and Friday from 7.30am until 3.30pm
- Every Monday from 9am until 3.30pm
- Every Saturday from 7.30am until 12.30pm.
Region G at the Lenasia Customer Service Centre:
- Tuesday, Wednesday, Thursday and Friday from 7.30am until 3.30pm
- Every Monday from 9am until 3.30pm
- Every Saturday from 7.30am until 12.30pm.
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